Hanwha Life announced on the 5th that Vice Chairman Kwon Hyuk-woong and President Lee Kyung-geun have each taken office as co-CEOs through an extraordinary general meeting and board of directors.
On this day, the two new CEOs urged employees through a jointly signed 'CEO letter' to "grow as a 'life solution partner' providing tailored services throughout the customer lifecycle beyond insurance." They pointed to "enhancing AI competitiveness" as a core driving force to achieve this, emphasizing the need to secure leadership in future markets through fundamental paradigm shifts and innovations in the rapidly changing financial environment.
The new CEO said, "As the era of hyper-personalization accelerates with AI technology, the insurance industry must propose sophisticated tailored solutions that analyze the lives of individual customers, rather than providing uniform coverage." Additionally, the new CEO had a communication session with over 1,800 employees from all departments across more than 30 floors of the headquarters as their first activity after taking office.
In the 'CEO letter,' the new CEO emphasized that the global comprehensive financial group we will tirelessly pursue is to be built through the enhancement of business in Southeast Asia, including Indonesia, which has established a comprehensive financial system, and the expansion into the securities industry in the U.S., along with the expansion of major regional bases.