Yuanta Securities Korea announced on the 15th that it has built its own in-house chatbot system called 'Y-BOT' to assist operations using a large language model (LLM) based on artificial intelligence (AI).
Y-BOT integrates various data such as internal regulations, work manuals, and guidelines to provide employees with the information they need. Yuanta Securities Korea explained that it offers general work support functions beyond typical Q&A capabilities, including document form creation, content analysis, and translation. Y-BOT also has a code assist feature that supports system development, including code analysis, modification, and testing.
Since last year, Yuanta Securities Korea has directly built an artificial intelligence language model (sLLM) specialized in financial tasks on its own servers using an on-premise approach. Yuanta Securities Korea plans to continue expanding its infrastructure to establish and enhance the culture of AI utilization.
Kim Se-young, head of IT at Yuanta Securities Korea, said, 'The building of Y-BOT is a key driver of Yuanta Securities Korea's AI digital transformation and a cornerstone for improving employee efficiency and innovating customer service.' He added, 'We will continue to enhance productivity and satisfaction with various digital innovations incorporating AI technology.'