MERITZ Securities said it will invest an additional 20 billion won in information technology (IT) infrastructure by 2026 to stabilize overseas stock transactions.
Since March, MERITZ Securities has been operating a task force (TF) team in collaboration with an external consulting firm to stabilize its overseas stock service. They analyzed not only the incident history of MERITZ Securities but also that of other securities firms to identify the causes of disruptions and reviewed service operation plans and IT infrastructure to prevent them.
MERITZ Securities will implement the measures proposed by the TF team, such as price dualization, strengthening real-time monitoring systems, and enhancing IT infrastructure. Additionally, they will reorganize the related system to respond quickly to unexpected disruptions and also revise customer compensation standards and procedures.
A representative from MERITZ Securities noted, "After reaching the fifth position in the industry in terms of the amount of agreements within six months of implementing the completely free commission event, we will ensure stability and reliability." They added, "This comprehensive inspection and investment is the first step, and we aim to create the best transaction system in the industry in the future."