Courtesy of Kiwoom Securities

Kiwoom Securities announced that it released the open beta version of the artificial intelligence (AI) asset management chatbot "KiwooMe" on the 28th. KiwooMe means "it helps grow my (Me) assets."

KiwooMe is a service that incorporates generative AI technology, answering various financial product-related questions including stocks, exchange-traded funds (ETFs), funds, and bonds. By accessing Kiwoom Securities' mobile trading system (MTS) "Hero's Document S#" and clicking on the KiwooMe banner at the bottom of the menu, users can immediately chat with KiwooMe by selecting their interests.

Kiwoom Securities plans to continuously improve the quality of KiwooMe's responses and to develop it in a way that can provide hyper-personalized asset management services, guiding investors in their desired investment direction and presenting portfolios tailored to customer situations.

Kiwoom Securities has put significant effort into the development of KiwooMe. Early last year, it brought in external experts and established the AIX team to start the development of the AI asset management chatbot. Lee Taek-heon, head of the AIX team at Kiwoom Securities, noted, "We will continue to analyze customer question data closely to improve service quality and enhance convenience."

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