The production of the play 'Life of Pi,' which was embroiled in controversy after a performance was canceled five minutes before curtain, said there was a lighting equipment malfunction.
The production of 'Life of Pi' apologized in an official statement on the 11th, "We sincerely apologize to the audience who visited the theater for the inconvenience caused by the cancellation of the Feb. 10 performance."
It added that regarding the cancellation, "We conduct preliminary checks and rehearsals for each part of the stage before every performance. During the final check for yesterday's Feb. 10 performance, we confirmed a lighting equipment malfunction, and despite continuous recovery efforts, unidentified malfunctions occurred. Because it was a technical error in lighting equipment that affected movement patterns, we prioritized safety above all and decided to cancel the performance."
The production apologized again, saying, "We apologize for the delay in admitting the audience and the late timing of the cancellation notice due to the equipment problem that occurred shortly before the performance time."
It also said, "Through thorough technical inspections and tests from yesterday, Feb. 10, until this morning, the 11th, we inform you that the lighting equipment has been normalized. All production staff feel a heavy responsibility and will announce refunds and a rerun for the canceled performance."
'Life of Pi' was abruptly canceled just five minutes before the 7:30 p.m. performance on the 10th, which featured actor Park Jeongmin. The producer said in an urgent notice, "We will refund 110% of the payment to all ticket holders."
However, many audience members who had already been waiting to enter their seats expressed disappointment that the cancellation notice was delivered so suddenly. Especially because the performance featuring Park Jeongmin had sold out as soon as reservations opened, the fallout was significant.
The production of 'Life of Pi' said in an official statement that the canceled performance will be additionally held on the 16th at 7:30 p.m. Audience members who wish to attend the additional performance will be assigned the same seats they reserved, and a 10% partial refund will be issued. For audience members who do not attend the additional performance, a 110% refund of the ticket payment amount will be provided.
Below is the full official statement from the 'Life of Pi' production.
This is the 'Life of Pi' production.
We sincerely apologize to the audience who visited the theater for the inconvenience caused by the cancellation of the Feb. 10 (Tuesday) performance.
We perform preliminary checks and rehearsals for each part of the stage before every performance.
During the final check for yesterday's Feb. 10 performance, we confirmed a lighting equipment malfunction, and despite continuous recovery efforts, unidentified malfunctions occurred.
Because it was a technical error in lighting equipment that affected movement patterns, we prioritized safety above all and decided to cancel the performance.
We apologize for the delay in admitting the audience and the late timing of the cancellation notice due to the equipment problem that occurred shortly before the performance time.
We inform you that through technical inspections and tests from yesterday, Feb. 10, until this morning, the 11th, the lighting equipment has been normalized.
All production staff feel a heavy responsibility and will announce refunds and a rerun for the canceled performance.
We apologize once again for causing inconvenience to the audience.
We deeply apologize for the great disappointment and inconvenience caused to audience members who took the time to visit the theater.
Going forward, we will conduct more thorough checks related to production operations and strive to repay you with more complete performances
We will do our best.
[Photo] Provided by the 'Life of Pi' production.
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