'Oh Eun-young report - marriage hell' featured the 'customer is king couple'.
On the 152nd episode of MBC's 'Oh Eun-young report - marriage hell' (hereinafter 'marriage hell'), which aired at 9 p.m. on Monday the 12th, the story of the 'customer is king couple' who have run a shop for 27 years and are experiencing extreme conflict over the shop was revealed. The wife, who complained that longtime regulars stopped coming because of her husband's unfriendly behavior toward customers, and the husband's despair upon learning of his wife's massive debt for the first time drew sympathy from viewers.
The 'customer is king couple' have run a native chicken specialty restaurant, famous by word of mouth enough that people travel from distant areas, for 27 years. The restaurant is well known in the area, with regulars who have visited for more than 20 years, but recently the business has noticeably quieted down. The wife pointed to her husband's attitude as the reason regulars stopped coming, saying, "My husband is not cut out to run a business. He has a hot temper, and when he's in a bad mood he treats customers carelessly and flies into a rage."
The husband's unfriendly responses had become a problem even in the local community. A customer even posted a complaint on the county office website. The husband revealed that his anger grows especially large when reservation numbers or times are not kept. In response, Dr. Oh Eun-young analyzed, "The husband cannot accept situations he feels are 'unacceptable.' I understand that, but these are common occurrences when running a restaurant. If he lacks flexibility about them, teaching him polite phrases will be meaningless."
The couple's conflict did not end there. During the busy lunch service, the wife left to meet an acquaintance and the husband had to run the shop alone. During that time, a person who said they had been unable to contact the wife for five months came and told him, "If you don't repay 450,000 won I will take legal action," shocking the husband. The husband confessed that this was not the first time the wife had been chased for debt collection, and that he had never properly heard about the wife's debt scale or the shop's operating situation. The wife surprised everyone by saying, "Because I had many places to pay, I had no balance and couldn't repay."
At the wife's subsequent confession, Dr. Oh Eun-young and the MCs were stunned. The wife said, "At first we played hwatu for 100-won between acquaintances, but there was a gambler present. I followed that person to a gambling house and it became a habit, and later I sought it out on my own. To recoup the money I lost I got involved in a pyramid scheme and eventually lost more than 100 million won," which left everyone speechless. She even became addicted to addictive mobile games afterward, and following gambling and the pyramid scheme she incurred a total debt of 350 million won. As a result, because of the wife's debt the house and the shop, as well as a building registered in the wife's name, were all at risk of being auctioned off.
At the recording, the husband, learning all the facts for the first time, bowed his head in despair and was crushed at losing what he had built over a lifetime in an instant. By contrast, the wife was confident, saying, "If we get through a few years with summer peak business we can have the debt forgiven." She said she had intended to tell her usually worried husband after repaying some of the debt. Dr. Oh Eun-young pointed out, "The wife is so reckless with money that she has no fear. Her excessively positive tendency gives the husband more anxiety and frustration." She also sharply noted that the exact amount of debt will likely exceed 350 million won.
Dr. Oh Eun-young's healing report was clear. She suggested that the wife prioritize repaying acquaintances and that the husband be given a salary. She also emphasized that money-related matters should be actively discussed with the husband. She firmly pointed out to the husband that his current way of dealing with customers is clearly wrong.
The 'customer is king couple,' who had been spending desperate days at the place they had protected for 27 years, faced each other with somewhat changed expressions after Dr. Oh Eun-young's healing report. The wife offered sincere words, saying, "I'm sorry for being so big-hearted, and thank you for understanding me despite that. I love you," and the husband promised change as he reached out in reconciliation, saying, "I'm sorry for getting irritated so easily."
[photo] 'Oh Eun-young report - marriage hell'
[OSEN]