'Ttoganjip' bowed its head regarding the controversy surrounding 'Ttosaljip.'
On the 20th, the YouTube channel 'Studio Suje' released a notice titled "TS Shampoo X Ttosaljip special event related notice."
Earlier, in the 82nd episode of the web content 'Ttoganjip' covering Paju, released on the 8th, TS Shampoo was introduced as 'Ttosaljip.' 'Ttosaljip' is a segment within 'Ttoganjip,' which offers an opportunity to purchase products at low prices through collaboration with brands.
However, the products sold this time had only 1 year and 4 months remaining until their expiration, leading to controversy, and as complaints continued, 'Ttoganjip' began to take measures.
The production team said, "We sincerely apologize to subscribers who trusted and visited Ttosaljip regarding this TS Shampoo special event," and added, "The products currently for sale have about 14 months of usage remaining, and through multiple reviews with the brand, we confirmed that there are no issues with the product itself."
They further noted, "However, the maximum purchase quantity (10 sets) set in relation to the remaining usage period is a sales method that did not sufficiently consider the buyers' usage conditions, and we deeply apologize for not accurately confirming the manufacturing date with TS Shampoo." They also stated, "To prevent a recurrence of such incidents, Ttosaljip will thoroughly inspect to ensure that only products manufactured within one year from the start of sales will be sold."
In particular, they added, "As we have disappointed those who trusted us with their purchases, we will take responsibility and Studio Suje will cover the return expenses entirely. We will also contact individuals who have already paid the return shipping cost (6,000 won) to refund those expenses." They concluded, "We will continue to inspect more carefully to ensure that we provide only products that customers can trust and purchase. We sincerely apologize again for the inconvenience caused."
'Ttoganjip,' hosted by Pungja, has recently faced multiple unintended controversies. Previously, in the Anyang episode, the relationship between the recommender and the restaurant owner was revealed, leading to the deletion of that video and the recovery of flyers, while a restaurant highlighted as the 'top-rated restaurant' in the Yeosu episode became embroiled in a controversy regarding unfriendly service, prompting Pungja to intervene directly to resolve the situation.
[Photo] OSEN DB
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