The restaurant that was introduced in the web entertainment program "Ttoganjip" Yeosu edition and became known as the "top-rated restaurant" has been involved in a controversy over rude service. The issue began with the revelation from a victimized YouTuber, leading to the involvement of MC Pungja, two apologies from the restaurant, and the position of the parties involved, which seem to bring the matter to a close.
The controversy began with a video posted by travel YouTuber A on the 3rd. A claimed that he visited the restaurant praised by Pungja in the "Ttoganjip" Yeosu edition but faced reproach from the staff for ordering two servings alone. He shared a tearful review, stating that he heard comments like "It's not just one girl coming" and "If it goes on like this, it's unlimited" and the video quickly spread online.
At that time, A left the restaurant without finishing his meal, and although the restaurant said, "We will not accept payment," he reportedly transferred the meal expense to the account written on the business card. As the restaurant was rated first in "Ttoganjip," public opinion became even more inflamed.
In response, MC Pungja of "Ttoganjip" took action. He met with victim A right after the controversy and listened to the whole story. Pungja said, "As it became an issue, you must have received attention that was hard to bear, so thank you for coming," and bowed his head, while A expressed, "The actual situation was worse than in the video." He also urged people to refrain from criticizing the entire region, stating, "This is just a personal review of an unpleasant experience."
As the controversy escalated, Yeosu City also intervened. Immediately after the incident, Yeosu City announced it would directly visit the restaurant for an investigation and plan to educate staff on courtesy, as well as implement administrative guidance for all restaurants in the area.
Initially, the restaurant insisted, "The YouTuber filmed without consent" and "There was a misunderstanding due to loud voices," expressing their grievances. However, in response to the ongoing negative public opinion, they ultimately posted a handwritten apology on the entrance stating, "We apologize for causing problems. We will provide friendly and warm service in the future."
Subsequently, A revealed on the 22nd through his community that he received an apology from the restaurant. The message contained remorse and reflection. He stated, "I do not wish to continue opposing them," adding, "I want to conclude this matter here." He expressed gratitude to those who comforted him by sharing his unpleasant experiences of dining alone at tourist spots.
"Ttoganjip" previously revealed the relationship between the recommender and the restaurant owner in the Anyang edition, resulting in that video being deleted and flyers being retracted. With Pungja's direct confirmation in the Yeosu edition, there are evaluations suggesting responsibility for the "fairness of the recommended restaurants."
Although the controversy has temporarily settled with the parties' understanding, public sentiment remains chilly due to the belated apology and repeated explanations. Netizens are expressing doubts about the sincerity of the apology, asking, "Would they have apologized if it hadn't been broadcast?" and "Is there no consideration for other victims?"
[Photo] OSEN DB / YouTube capture
[OSEN]