A travel YouTuber exposed the unfriendliness of a famous restaurant in Yeosu, prompting Yeosu City to respond quickly.
Yeosu City Council member Lee Seok-joo stated on social media on the 17th, "Yeosu City has implemented administrative measures regarding restaurant friendliness. In relation to the recent controversy over customer service at local restaurants, Yeosu City has delivered an official notice requesting improvements in service responses to restaurant operators and staff."
He noted, "The response and service quality of restaurants is a very important factor in attracting tourists and recovering the local economy," urging a refrain from actions that can cause discomfort, such as responding loudly and imposing limits on single diners, providing adequate explanations regarding ingredients and prices, ensuring a flexible dining schedule, and promoting a more gentle and polite service culture.
Earlier, a YouTuber claimed to have visited a famous restaurant in Yeosu alone and, despite ordering two servings, received cues from the owner to "hurry up and eat" after about 20 minutes. The restaurant, known as a Yeosu dining spot introduced on a satirical YouTube channel, drew even more public outrage.
As the controversy grew, Yeosu City visited the restaurant and plans to conduct friendly training. Lee Seok-joo emphasized, "We will strive to ensure that the phrase 'Yeosu, where we want to return' does not remain just a slogan but leads to realistic changes in collaboration with the administration and the council."
The following is a statement from Yeosu City.
[Yeosu City, administrative measures regarding restaurant friendliness have been implemented]
In relation to the recent controversy over customer service at local restaurants, Yeosu City has delivered an official notice requesting improvements in service responses to restaurant operators and staff.
The response and service quality of restaurants is a very important factor in attracting tourists and recovering the local economy. The city aimed to induce changes in the field based on practical matters that can be observed in actual businesses.
The main points outlined are as follows.
Refrain from actions that can cause discomfort, such as responding loudly and imposing limits on single diners, providing adequate explanations regarding ingredients and prices, ensuring a flexible dining schedule, and promoting a more gentle and polite service culture.
We will strive to ensure that the phrase "Yeosu, where we want to return" does not remain just a slogan but leads to realistic changes in collaboration with the administration and the council.
[Photo] OSEN DB
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